A few weeks ago my wife Colleen and I were walking our dog on a busy street when a family of 5 with 2 dogs approached from the other direction on the narrow sidewalk. As we wanted to make room for them, Colleen suggested that we cross the street to get out of the way. It was a logical suggestion; however, I vetoed the idea as I didn’t want to cross four lanes of traffic. Instead, I decided to go up on a hill to get out of the way. As I climbed up the pine straw covered hill, I began to slip as if I were walking on ice. Instead of giving up and moving down to safer ground, I decided to plow through the slippage by going horizontal on the hill. After a few slippery steps, I rolled my right ankle and came crashing to the ground all the while hearing “pop, pop, pop.” Having rolled my ankle in the past, I knew this was bad and certainly much more painful.
After waiting for my wife to get the car in order to drive me home, I propped up the ankle and began icing. Unfortunately, the pain wouldn’t go away. I realized that I’d have to seek medical attention. As it was Sunday at 2pm, my doctor’s office was closed. I was in a dilemma due to the day and time and therefore only had two choices: the ER or urgent care. As I work closely with OnPulse, I thought about what they do for their clients and wished I was a client. OnPulse, no matter the time of day, is available to take calls or messages. For me, I had to do my own research in order to find an urgent care that accepted my insurance, had a radiology facility, and was open that day. All of this took time that could have been shortened if I was a client of OnPulse.
As I thought about my situation, I realized that most people who don’t understand how to navigate healthcare would have gone to the ER, waited 4-5 hours, and receive a hefty $2,000 – $4,000 bill. Thankfully, I am knowledgeable in this area only because I know about OnPulse. In my case, my cost responsibility was almost zero. As always, life throws unexpected obstacles at you. Be prepared and contact OnPulse today as they are the experts in healthcare navigation.